Dear Patience

Support

We’re here to help.

Frequently asked questions

How long does it take for a letter to arrive?

We hold each message for a few days before delivering it to the recipient’s real inbox. The delay is the whole point — it gives both sides time to think, write carefully, and look forward to what comes next.

Do I need to install an app or learn a new tool?

No. Dear Patience works with the email you already use. You get an address on our domain, like you@dearpatience.com, and mail sent there is delivered to your real inbox after the holding period. You read and reply the same way you always have.

How do I start a correspondence with someone?

There are a few ways. The simplest is to invite them from your desk: open Invite a correspondent, write them a first letter, and we’ll let them know it’s on the way. You can also share your @dearpatience.com address directly, or send them the sign-up link so they can get an address of their own.

How much does it cost?

There are two plans. The free one carries thirteen letters a quarter, which is a letter a week with a few spare. The paid one is $8 a quarter and lifts the limit entirely. Some letters don’t count against the thirteen: your first letter to a new correspondent, letters to people who aren’t on Dear Patience yet, and anything that arrives for you. Your desk shows where you stand and when your next thirteen arrive. No ads, no tracking, no upsells in the inbox.

What if someone sends me something urgent?

Dear Patience isn’t built for urgent messages. If something truly can’t wait, ask the sender to use your regular email address. Anyone who needs to reach you quickly should have another way to do it.

Is my mail private?

Yes. We hold messages only as long as needed to deliver them, and we don’t read, sell, or share their contents. For the full picture of how we handle your data, see our Privacy Policy.

Can I cancel or delete my account?

Yes, anytime. You can cancel a paid plan from your desk, and it keeps going until the end of the quarter you’ve already paid for — after that the account carries on with the free thirteen a quarter. To delete the account altogether, there’s a button at the bottom of your desk, or email us at support@dearpatience.com and we’ll take care of it.

Policies

For details about how the Service works and how we handle your data, see:

Get in touch

Have a question, hit a snag, or want to share feedback? Email us at support@dearpatience.com and we’ll get back to you as soon as we can.